CUSTOMIZATION-#1First take off the wig replace it with onther wig or#2 change eyes 1st take of the wig 2nd remove the cap 3rd if you see the eyes take it off #4 take off the eye ship with an hot glue stick light it with fire and it will melt put it on the eye chip wait about 1 hour take it off and the eye chip should get out then put the new i chip u bought put it and TADA your done #5 you can also take evething apart sand the makeup off and use PASTALES for your NEW makeup!!!!!!!!!!!!